Reining in the Dinosaur - The Story Behind the Remarkable Turnaround of New Zealand Post

Published by New Zealand Post, Wellington, 1997, 232 pages. Faded spine.

New Zealand Post is considered a benchmark of excellence in the postal world for the management and measurement systems it has introduced to the mail business. This book describes the radical transformation from a third world postal service to one of the world's most efficient, low cost, low price services.