Snakes and Ladders - The Pursuit of a Safety Culture in New Zealand Public Hospitals

Published by the Institute of Policy Studies and Health Services Research Centre, Victoria University of Wellington, 2003, 200 pages. Crease to back cover, otherwise in good secondhand condition. Inscription by author inside front cover.

Focuses on how policy can enhance human performance and aid in the establishment of a safety culture. The major data used are not patient outcomes but the results of requests for policy and procedure documents about safety priorities from top and middle management.