Firm Foundations 2002: A Study of New Zealand Business Practices & Performance

Ministry of Economic Development, December 2000.

A Model of Business Practices and Performance
New Zealand Businesses: Practices and Performance
Leadership and Planning
Employee Practices
Customer Focus
Quality & Supplier Focus
Innovation and Technology
Information and Benchmarking
Information Technology
Operational Outcomes
Business Results
Competitive Strategy
Business Practices and Structural Issues
Manufacturing Business Practices and Performance in Sweden
The Impact of the Competitive Environment
Building Firm Foundations